Personal Information We Collect
While using our Site, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Company name and title
- Address
- Email address
- Phone number
- Product or service of interest
- Uploaded files or documents
This information is typically collected through quote or contact forms for the purpose of responding to your inquiry or request.
Newsletter Subscriptions
Radius LLC may also offer an email newsletter through our Site, powered by Mailchimp.
- Subscription is entirely opt-in — you will only receive emails if you voluntarily subscribe.
- You can unsubscribe at any time using the link provided in every email or by contacting us directly.
- Your email address and related information are securely stored and processed through Mailchimp in accordance with their privacy policy.
- We do not sell or share subscriber information for marketing purposes outside of Mailchimp’s email service.
Use of Information
We use the information you provide solely to:
- Respond to inquiries or quote requests
- Provide customer support and technical assistance
- Improve our Site and communication processes
- Send optional newsletter communications if you have opted in
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties who help us operate our website or assist in servicing you, provided they agree to keep this information confidential.
Log Data and Analytics
Like many website operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include your IP address, browser type, browser version, pages visited, date and time of your visit, and time spent on pages.
We use third-party tools such as Google Analytics and Microsoft Clarity to analyze user behavior. These tools may use cookies or similar technologies to collect anonymous, aggregate data such as mouse movements, scrolling, and heatmaps. This data helps us improve the usability and performance of our Site and is not linked to any personally identifiable information.
Cookies
Cookies are small data files stored on your device. We use cookies to understand user preferences and enhance website functionality. You can set your browser to refuse cookies or alert you when cookies are sent. If you disable cookies, some parts of the Site may not function properly.
Security
We take reasonable measures to protect your personal information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Site may include links to third-party websites. Radius LLC is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
Changes to This Policy
This Privacy Policy is effective as of October 2025 and may be updated periodically. Any updates will be posted on this page. Continued use of the Site after changes are made constitutes your acceptance of the revised policy.
Questions / Comments
If you have any questions or concerns about our Privacy Policy, please contact us.